cv88 FAQ — Find answers to all your questions here

No. Each member is only allowed one account. Attempting to register multiple accounts using the same mobile number or email may result in all associated accounts being suspended. This is a violation of cv88's terms.

KYC (Know Your Customer) verification keeps your account secure and is required for withdrawals. You will need:

• A clear photo of your National ID (NID) or passport
• Mobile number verification via OTP
• Matching your bKash/Nagad number

KYC verification is typically completed within 24 hours.

On the Login Page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number or email. Use that OTP to set a new password. If you still have trouble, contact our support team for assistance.

You must be at least 18 years old to register at cv88. Any account found to belong to a minor will be suspended immediately. This is part of our responsible gaming policy.

Withdrawals via bKash and Nagad are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–2 business days. Withdrawals may be delayed if KYC verification has not been completed.

Deposits are usually credited to your balance within 5–10 minutes. If more than 15 minutes have passed, please contact our support team with a screenshot of your transaction. Keep your payment reference number handy.

The minimum withdrawal is generally BDT 300. The maximum limit depends on your account tier and KYC verification status. For more details, Deposit Page Check it out or contact our support team.

cv88 does not charge any deposit fees. However, bKash, Nagad, or your bank may apply their own transaction fees. Please check the relevant payment provider's terms for details.

If your connection drops mid-game, your game state is saved on the server. Once you reconnect, the game will resume exactly where you left off. Slots also feature an auto-resume function.

Yes! cv88's Sports Betting The section supports live betting. Place bets in real time on ongoing matches — odds update every moment. Live betting is available for cricket, football, and many more sports.

cv88's In Fish Game You hunt various fish and sea creatures to earn points. Choose your weapon's firepower, take aim, and shoot. Catching bigger fish earns you more points.

After registering on cv88, you'll receive a referral code. Share it with your friends — when they sign up and make their first deposit, both of you will receive a special bonus. There's no limit to referral bonuses; the more you refer, the more you earn.

Yes, regular cv88 members receive a daily login bonus and weekly cashback. Cashback is calculated based on losses. Logging in every day also earns you bonus points.

A wagering requirement means you must place bets totaling a specific multiple of your bonus before you can withdraw it. For example, a 5x wagering requirement on a BDT 100 bonus means you need to wager BDT 500. Requirements may vary for each bonus.

Change your password immediately and enable two-factor authentication (2FA). Notify our support team — they will temporarily lock your account and investigate. Report any unauthorized transactions right away.

Never. cv88 will never ask for your password or banking details via SMS, email, or phone call. If anyone claims to be from cv88 and requests this information, it is a scam — report it immediately.

cv88 works on all types of devices:

• Android smartphones and tablets (v5.0+)
• IPhone and iPad (iOS 12+)
• Windows and Mac desktop — via browser
• Any modern browser (Chrome, Firefox, Safari)

Enable "Unknown sources" or "Install unknown apps" in your Android settings, then install the APK. If the issue persists, restart your device and try again. If it still doesn't work, contact our support team.

You can withdraw your balance before activating self-exclusion. Your account will be locked during the exclusion period, but your funds will remain safe. Once the period ends, you can apply to reactivate your account through the standard process.