Your privacy is our responsibility

cv88 Privacy Policy — Our complete commitment to protecting your information

This document clearly sets out how your personal information is collected, used, stored, and protected at cv88.

Last Updated: January 1, 2026
256-bit
SSL encryption
0%
Your Data Is Never Sold
24/7
Security Monitoring
100%
Data Secured

We How we protect your information

Cv88's 6 core security pillars that safeguard your privacy.

SSL 256-bit encryption

Every transaction and personal data is protected with bank-grade SSL 256-bit encryption. No third party can view or alter your information.

No Data Sales

Cv88 never sells or rents your personal information to third parties. Your data is used solely to improve our services.

KYC verification system

The identity verification process is completed through secure channels. Uploaded documents are stored with strict security controls and are accessible only to authorised personnel.

Two-Factor Authentication

In addition to your password, you can use OTP or in-app verification to log in to your account, making unauthorised access virtually impossible.

Data Retention for a Defined Period

Your data is retained only for as long as necessary. Personal information is automatically deleted after a set period following account closure.

Regular Security Audits

Cv88's security infrastructure is regularly audited by independent third-party experts. Any vulnerabilities identified are addressed immediately.

1 Scope & Introduction

This Privacy Policy cv88 ("we", "us", "platform") and applies to all users ("you", "member") of the cv88.bar website and mobile application. By using our services, you agree to the terms of this Privacy Policy.

Cv88 is one of Bangladesh's leading online gaming platforms, and we believe every member's privacy is a fundamental right. This policy clearly explains how and why your information is used.

This Privacy Policy has been prepared in accordance with international data protection standards. Our support team is ready to assist with any questions.

2 What information we collect

Cv88 only collects information that is necessary to provide our services safely and effectively. We do not collect data beyond what is needed.

Data Type Example Mandatory
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial information BKash/Nagad number, transaction history Yes
Technical Information IP address, browser type, device information Automatic
Gaming data Game history, betting records, wins and losses Automatic
Preference Data Language settings, notification preferences Optional

3 Data Collection Methods

Cv88 collects information in three main ways:

  • Provided Directly: When you register, update your profile, or contact our support team.
  • Auto Collection: Through cookies, log files, and other technologies while you use the platform.
  • From Third Parties: From payment providers (bKash, Nagad, Rocket) and identity verification services.

We never collect personal information from social media profiles or any other external source without your permission.

4 Purpose of Data Use

Cv88 uses your information for the following purposes — and only for these purposes:

  • To create and manage your account and verify your identity.
  • To process financial transactions and prevent fraud.
  • To provide customer support in Bengali.
  • To meet legal and regulatory obligations.
  • To promote responsible gaming and identify potentially problematic behaviour.
  • To maintain platform security and protect against cyber attacks.
  • To inform you about relevant offers and bonuses, with your consent.

Cv88 never shares your personal information with third-party advertisers for the purpose of showing you ads.

5 Data Sharing Policy

Cv88's most important commitment is this — we do not sell your data. However, limited information may be shared in certain specific circumstances:

  • Payment Provider: Only the information necessary to process transactions with bKash, Nagad, or Rocket.
  • Game providers: Game providers such as PG Soft and Pragmatic Play may receive minimal data solely for the purpose of delivering game services.
  • Legal obligations: Information may be disclosed pursuant to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: To assist law enforcement agencies in cybercrime investigations.

When data is shared with third parties, they are bound by our strict confidentiality agreements. Any misuse of your data will be treated as a breach of contract.

6 Cookies & tracking technologies

Cv88's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

  • Essential cookies: Used to maintain your login session and ensure security. These cannot be disabled.
  • Functional cookies: Used to remember your language preferences and settings.
  • Analytics Cookies: To analyse platform usage — this does not include any personally identifiable information.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7 Data Storage & Security Measures

Cv88 protects your data with industry-leading security measures. Our technical team monitors security around the clock, 24/7.

  • All data is stored with SSL/TLS 256-bit encryption.
  • Servers are housed in secure data centers where unauthorized access is not possible.
  • Staff data access is strictly controlled — only authorised personnel can view specific information.
  • Regular security audits and penetration testing are conducted.
  • Data backups are performed regularly and stored in secure locations.

Data Retention Period: Data for active accounts is retained for as long as the account remains active. Following account closure, data may be retained for up to 5 years as required by law, after which it is securely deleted.

In the event of a data security breach, we will notify affected members within 72 hours and take immediate action.

8 Your rights

As a cv88 member, you have several important rights over your own data. We respect these rights and make every effort to fulfil them as promptly as possible.

Right to Access Data

You may request to know what information we hold about you.

Right to Rectification

You may request that any inaccurate or outdated information be corrected.

Right to Erasure

You may request deletion of your personal data after your account is closed.

Right to Restrict Processing

You may request that we stop processing your data for specific purposes.

Right to Data Portability

You may request a copy of your information in a machine-readable format.

Right to Withdraw Consent

You may withdraw your consent to the use of your data for optional purposes at any time.

To exercise any of these rights, please contact our support team. We generally respond within 30 days.

9 Minor privacy

Cv88 strictly does not provide services to anyone under 18. Our platform is not intended for minors, and we do not knowingly collect information from them.

  • Age verification is carried out at the time of registration.
  • Proof of identity may be requested if there is any cause for suspicion.
  • If a user is identified as a minor, their account will be closed immediately and their data deleted.

If you believe a child or teenager is using cv88, please notify our support team. We will take immediate action.

10 Policy Updates

Cv88 may update this Privacy Policy from time to time. For any significant changes:

  • The date of any changes will be updated on this page.
  • A notification will be sent to your registered email address (where applicable).
  • You will be notified of any significant changes upon logging in.

Continued use of the platform following any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

Email (read only, do not click)
Support Hours
24 hours, 7 days a week
Language
Support is available in both Bengali and English

Our support team typically responds to privacy-related concerns within 24–48 hours. Complex cases may take up to 30 days.

Our Terms & Conditions and Responsible Gaming Also read this page.

Choose cv88 for Safe Gaming

Committed to your privacy and security, cv88 delivers the best gaming experience in Bangladesh.

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